Business Courses

The courses cited below give you a further insight into the specific areas of communication we cover :

Presentation Skills

A clear, powerful and memorable message that achieves its objective is the aim of every presentation. Create a professional performance at the same time as maintaining a comfortable and confident authenticity.
Areas covered include:

Building Rapport with an audience
Using different styles of delivery
Managing nerves and negative internal dialogue
Creating confidence, dynamism and presence
Vocal skills
Structuring information
Making maximum impact

Leadership and Management Communication

Managing a group is not the same as managing an individual. This course looks at the techniques for managing both groups and individuals at whatever level of management.
Areas covered:

At meetings
Individual and Group Rapport
Building Relationship
Authority V Relationship
Delivering Difficult Messages
Vocal Skills
Different Styles
Body Language

Sales

Different clients require different approaches - some more of a ‘sell’ than others. Tapping into the beliefs and values a client holds is a huge asset in determining what drives and motivates them. This will help to get clients on board and create a credible foundation for the business relationship. Assess the right level of formality, gauge your style and language and produce a pitch that will secure the deal.
Areas covered:

Concise, Credible Pitching
Developing the Client Relationship
Vocal Skills
Achieving Targets and Outcomes
Goal-setting
Knowing your Product

Rapport and Influencing

The ability to influence an individual, group or organisation is a skill dependent on creating rapport. Not a rapport that is necessarily based on ‘liking’ the opposite party but one that recognises their reality in order to create a common agenda.
Areas covered:

Influencing at Different Levels.
Language
Vocal Skills
Body Language
Presence
First Impressions

Building and Developing Professional Relationships

Balancing credibility and focus with relationship and spontaneity opens up professional relationships to new and exciting possibilities. All too often we rely on one dominant behavioural pattern. Learn techniques for building, sustaining and renewing relationships in a dynamic and productive way.
Areas covered:

Stages of Relationships
Effective Performance
Credibility
Rapport
Language
Personal and Corporate Image

Speech Writing and Delivery

Writing and delivering a speech: this course will focus on sentence structure, literary devices and word play, at the same time as fulfilling objectives and maintaining your authenticity. Vocal energy, pace, pause and expression will be some of the components practised in delivering your work.
Areas covered

Vocal Skills
Language
Structure
Building Audience Rapport
Finding Common Ground
Credibility
Clarity of Message
Literary Devices

Building Confidence Through Text

Working with classical texts can be used to develop your voice and enrich your language. It is not so far away from the business world as might at first appear! Both require commitment, emotional expression and authenticity. The vocal and physical skills you learn on this course are invaluable to the executive communicator; building confidence, dynamism and releasing inhibitions so you can perform at your best.
Areas covered:

Body Language
Vocal Skills
Presence
Dynamism
Breathing Techniques
State Management (controlling physiology and mind)
Relaxation
Language

Voice Training

This course focuses on the use of the voice and body. [hyperlink to ‘The Voice’] Specific vocal problems can be addressed and vocal misuse corrected. Breathing and relaxation techniques will facilitate a supported and healthy voice that has energy, expression and resonance. Exercises will promote an authentic presence – a charisma which is unique to you.
Areas covered:

Vocal Skills including:
Projection, Articulation, Vocal Range, Resonance and Volume
Confidence and Presence
Dynamism
Breathing Techniques
State Management (controlling physiology and mind)
Relaxation

Storytelling

Storytelling is a skill which can unify and connect an audience to your message and you. People relate to a story using their own frames of reference so that they engage at a deeper level on their own terms. Stories involve the emotions and logic of the listener. They motivate and entertain. The can have direct, practical applications. For example, forging corporate identity, explaining major restructuring or selling products. Stories are not necessarily long. They can sometimes be more powerful if they are short, organised anecdotes.

Areas covered:

Choosing a relevant story
Defining its purpose
Structuring the story
Delivering the story
Vocal Skills

Louise Collins Voice